Got a question? We are here to answer! Contact us if you don't find all the answers to your questions.
What devices do you repair?
We service the most well-known brands of devices.
All Smart Phones
Smart Watches: Apple Watch, Samsung Gear, and more
Mac and PC software and hardware repair
Game Consoles: Play Station, XBOX, Nintendo Switch, and more
Custom PC builds, gaming and power stations.
How do I prepare for my repair?
Getting your device ready for repair is relatively easy. Follow these simple steps, and your device will be prepared to be checked in for repair when you arrive.
- Ensure you have all your data backed up to prevent any data loss during a repair.
- Remove all accessories from the device and keep them with you. This will expedite checking in your phone when you visit our store.
- Be alert for any updates regarding your repair. We value transparency and have an efficient notification system that informs you when there is any update for your repair.
Do you offer a warranty on repairs?
Tech Fix is pleased to provide you with 6 months' warranty on any repairs performed. This warranty covers any malfunction on parts installed and processed at our store.
How long does a repair typically take?
Most repairs are typically done within a few hours, depending on the queue ahead of you, but some may take longer if we have to custom order parts.
Is my information protected?
Customer satisfaction is our top priority, so we ensure all your data is protected during and after any repair. We will only deliver internal marketing information if the customer consents.
Is my device still waterproof after repair?
Waterproof (resistant) after repair. Once your device receives any sort of physical damage the original water seal is compromised. This leaves your device more susceptible to water entry and corrosion (damage). Although we do our best to create a new water barrier when we reseal the device, we recommend keeping your device away from water as much as possible.
